Reference

How We Run Things at okpk

These legal terms set out your rights and responsibilities when you access okpk. Whether you deposit via bKash, Nagad, or Rocket, or browse our lobby from your phone, these rules apply — and your continued use means you accept them.

Account eligibility rulesBangladesh payment termsData handling policyCookie and tracking notice

Browse Lobby Read FAQ

HOW WE HANDLE YOUR DATA

Data, Cookies, and Account Security

We collect the information you provide when you register — name, mobile number, and payment details like your bKash or Nagad account — and we use it to run your account, process transactions, and comply with any legal obligations that apply in your region. We do not sell your personal data to third parties. Cookies on okpk track session activity and help us keep the lobby working correctly on your device; you can manage cookie preferences through your browser settings, though disabling them may affect how the site loads.

Data Collection

We collect only what is needed to run your account and process bKash, Nagad, and Rocket payments. No unnecessary data is stored beyond legal retention periods.

Cookie Policy

Session cookies keep your okpk lobby active and your payment flow intact. Manage preferences in your browser; some features depend on cookies being enabled.

Account Security

Every login triggers an OTP to your registered mobile number. If you change your number, update it in account settings before your next session to avoid access issues.

Data Requests

To access, correct, or delete your personal data, contact our support email. Include your registered account number and the nature of your request for a faster response.

What Our Legal Terms Cover

okpk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

okpk operates as an online casino and sportsbook for eligible regions. When you open an account, you agree that your details are accurate, that you are legally permitted to access online gaming where you are located, and that your deposits — whether through bKash, Nagad, or

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Rocket — are funded from a legitimate source. Withdrawals go back to the same wallet you deposited from; we verify the account holder before processing any payout. We do not offer credit. Accounts are personal and cannot be transferred or shared. If you believe there has
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been an error in a transaction, contact support within seven days of the transaction date. We may suspend or close accounts that breach these terms, and balances in closed accounts are subject to review. Access to specific games and betting markets may vary depending on your
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location and the legal framework that applies to you — if a feature is unavailable in your region, that is a compliance decision, not a technical fault. We update these terms when our services change; continued use after an update means you accept the revised version.
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For the full policy text, check the terms page in your account settings.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us for Legal and Account Queries

If you have a question about these terms, a data request, or an account access issue, our support team handles policy-related queries alongside general help. You can reach us through live chat inside the lobby, by email, or through the in-app help section on mobile. Response times vary by channel; live chat is the fastest route for urgent account matters.

What You Asked About Legal Terms

These are the questions we get most often about how our legal terms work, what your rights are, and how we handle account and data matters. If your question is not here, live chat or email support can help.

Access depends on your local law and the region your account is registered in. We do not make legal determinations on your behalf — check what applies in your location before you register.

Submit an account closure request through the in-app help section or by emailing support. Any verified balance is returned to the bKash, Nagad, or Rocket wallet on your account before closure is completed.

Yes. Email our support team with your registered account number and request type. We will confirm receipt and respond within the timeframe required by the legal framework for your region.

Contact support within seven days of the transaction date. Provide your account number and the transaction reference. We review the payment log and respond with findings before any adjustment is made.

Availability of specific games or payment routes may be restricted based on your location. This is a compliance decision tied to your region's legal framework, not a fault in the platform.

Log into your account, go to account settings, and update your number there. Your new number must match the bKash or Nagad account you use for deposits, or your payment flow will be paused for re-verification.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoOkpk Glossary InfoFAQ

How We Run Things at okpk

Data, Cookies, and Account Security

Reach Us for Legal and Account Queries

What You Asked About Legal Terms

01 Does Bangladesh law allow me to use okpk?

02 How do I close my okpk account?

03 Can I request a copy of the data okpk holds about me?

04 What happens if I dispute a transaction?

05 Who is responsible if a game or payment feature is unavailable in my region?

06 How do I update my registered mobile number for OTP and payments?

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